We encourage you to keep your account open, even if you are not carrying a balance on it. Your credit utilization ratio makes up about 30% of your FICO score, according to MyFico. Closing your Grow Credit account may take away one source of your credit, possibly lowering your overall available credit.

Grow Credit does not charge a fee if you choose to close your account before your loan term ends.

Any outstanding balance on your account must be paid in full for an account to be closed. If you have questions regarding the outstanding balance on your Grow Credit account, or to request that your account be closed, please reach out to customer support through the chat box on the bottom right-hand corner of this page or by emailing us at behappy@growcredit.com.

Please keep in mind that removing the app from your phone or signing out does not close your account. You should not assume your account has been closed until you receive confirmation from customer support.