Absolutely! First, your current plan balance must be paid in full. If your plan balance is paid in full, you can downgrade your membership plan. However, if the new plan does not have a credit line to meet your current subscriptions, you may need to contact your streaming company to adjust or cancel your subscriptions based on your credit limit.

If you decide to downgrade, make sure to update your payment information for your premium subscriptions so you don’t experience any service interruptions. Charges that exceed the $17 monthly spending limit on the Build plan may be declined.

If you would like to downgrade your membership, please contact customer support by clicking on the icon on the bottom right-hand corner of this page to chat, emailing us at behappy@growcredit.com, or by calling our phone support line at 1 (888) 244-5886.