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Why are my payments being reported late?
Why are my payments being reported late?
Grow Credit Team avatar
Written by Grow Credit Team
Updated over a week ago

Grow Credit helps you build credit by reporting consistent, on time payments. Under the terms of your loan agreement and disclosure statement, we reserve the right to report payment delinquencies at or in excess of 30 days to one or more consumer reporting agencies in accordance with applicable law. You can find your loan agreement in your account settings by tapping your initials on the bottom right corner on the app or clicking the silhouette icon on the website.

Grow Credit offers a Late Payment Forgiveness program that is available to most customers as a one-time courtesy. Before reaching out to customer support to request consideration for this program, please make sure your account is active and in good standing. We consider an account in ‘good standing’ when there is no past due balance and a valid payment method on file for automatic payments.

If you have questions about late payments, or to see if you qualify for Grow’s Late Payment Forgiveness program, please reach out to customer support by clicking on the icon on the bottom right-hand corner of the page or by emailing

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